Our method is a truck mounted, hot water extraction system, which means we remove dirt and soiled water completely from your home and into the truck.
Pre-vacuuming is apart of the service, so no, you do not need to vacuum before the crew arrives.
Most jobs will take between 1-2 hours to complete.
Weather/humidity conditions play a major factor in dry time, but carpets can be dry in as little as a couple of hours.
Yes, moving furniture, placing them back and protecting them from the wet carpet is apart of the service.